Accessibility Controls
(1) Coaching Refund Rules CLICK HERE
(2) Categorisation of Station over ER CLICK HERE
(3) Operational FOOD PLAZAs and FAST FOOD Units over Eastern Rly CLICK HERE
(4) Comprehensive instructions for provision of Passenger Amenities and User Facilities at Stations CLICK HERE
(5) Booking of Special Train/Coach on Full Tariff Rates (FTR) CLICK HERE
(6) Information regarding Reservation Rules CLICK HERE
(7) Information regarding Preparation of First Reservation Chart CLICK HERE
(8) Processing and Disposal of Counter / System Ticket Refund Cases wef 01.07.2025 CLICK HERE
(9) Advance Reservation Period(ARP) for Reserved Ticket CLICK HERE
(10) Escalation Marix for RTI in HQ Commercial Deptt. CLICK HERE