Accessibility Controls
| Complaint/Grievance/Suggestions |
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Ways to File a Complaint: 1.Rail Madad App / Website (Most effective) oApp: Rail Madad (Android/iOS) oWebsite: railmadad.indianrailways.gov.in Click Here to Lodge oRegister complaint → get tracking ID → check status online.
2.Call or SMS oDial 139 (General info and complaints) oSMS: 3.At Station oAsk for the Complaint Book at the Station Master's office 4.Onboard oReport directly to TTE or coach staff |