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Important notifications

(1) Siding Charges  Click Here

(2) Standard Menu and Tariff for Food Items Click Here    

(3) Change in Boarding point

(4) Master circular on Demmurage & Wharfage

(5) Complaint Management System Click Here

(6) Application FORM for Claims for Refund of Excess Freight of Goods and Parcels Click Here

(7) Application FORM for Refund of Fare  Click Here

(8) Application Form for Claim Compensation  Click Here

(9) Registration of Indents & Allotment of Rakes  Click Here

(10) Dedicated Teams for dealing with issues related to PARCEL TRAFFIC   Click Here






Source : Eastern Railway CMS Team Last Reviewed : 18-09-2023  


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This is the Portal of Indian Railways, developed with an objective to enable a single window access to information and services being provided by the various Indian Railways entities. The content in this Portal is the result of a collaborative effort of various Indian Railways Entities and Departments Maintained by CRIS, Ministry of Railways, Government of India.