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Howrah Stn. NGT Info.

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(In compliance to NGT order OA No. 141/2014, dt. 21-01-2019)

For any complaint or suggestions regarding cleanliness
either call the Mobile No.: +91-7595095489 or 
Login to : RAIL MADAD ).


Detailed information regarding available Passenger Amenities

        1. Category of Howrah Station- Old- A1  Revised- NSG-1

        2. The Legacy of Howrah Station-

    ØBuilt in 1854 with 1 platform.

    ØFirst passenger-carrying train moved on 15.08.1854.

    ØIn 1984 , Howrah station had 15 platforms.

ØIn 1992, New Complex was commissioned bringing total no. of platforms to 19.

ØAddition of 4 more platforms completed in 2009.

3. Passenger Amenities :

ØTime Table Display
ØTrain Indication Board
ØCoach Indication Board
ØTrue ColourBoard at Old and New Complex
ØVideo Wall
ØDual Display Fare Repeater
ØPublic Address System

4. Facilities for Divyangjan Passengers :

ØSeparate earmarked parking lot in both cab roads
ØNon-slippery walkway from parking lot to building 
ØSignages of appropriate visibility 
ØWater tap 
ØToilet at ground floor
Ø‘May I help you’ booth 
ØTicket Booking counter at Main Booking Office
ØBattery operated car and Wheel chairs etc facilities are provided as per norms laid down by Railway Board.

5. Availability of Minimum Essential Amenities (MEA) :
Items As per MEA scale     Available
Drinking water (No. of Taps)      260      282
Waiting Hall @ Sqm.      250      1048
Seating arrangement (No. of seats).      2100      2579
Platform Shelter @ Sqm.      7000      46948
Urinals      12      162
Latrines      12       94

Source : Eastern Railway CMS Team Last Reviewed : 22-08-2022  

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