(1) Coaching Refund Rules CLICK HERE
(2) Categorisation of Station over ER (Rly. Bd.'s order dated 15.11.2017) as on 01.10.2021 CLICK HERE
(3) Operational FOOD PLAZAs and FAST FOOD Units over Eastern Rly as on 01.05.2021 CLICK HERE
(4) Comprehensive instructions for provision of Passenger Amenities and User Facilities at Stations as on 01.10.2021 CLICK HERE
(5) POLICY ON PAY AND USE TOILETS OVER EASTERN RAILWAY CLICK HERE
(6) Booking of Special Train/Coach on Full Tariff Rates (FTR) CLICK HERE