Kolkata, March 16, 2023:
Sri Deepak Nigam, Divisional Railway Manager/Sealdah, along with other Senior Divisional Officers of Sealdah Division conducted inspection at the Sealdah-Diamond Harbour section on 16.03.2023.
During the said visit, a window trailing inspection was conducted by DRM/Sealdah in which he inspected the various issues related to signalling, Permanent Way, existing unauthorized level crossings and planning for rectification of the same.
During this maiden visit of Sri Deepak Nigam, he inspected panel rooms, points & crossings, had discussions over Yard diagram and related issues and other mass passenger contact areas like Booking office, Reservation counters etc.
Sri Nigam vividly inspected the stations, platforms, status of the available amenities, shortcomings and augmentation thereof and issued instruction to the concerned officers for rectification/repairing. He further visited available space which are presently not in use and discussed for commercial exploitation and thereby add revenue to NFR basket. In continuation to this a formal discussion for provisioning of Executive Lounge and Roof Plaza at Sonarpur Station has been made with concerned Officers for planning and execution.
He pointed out the various areas where development is required and counselled the staff to be more vigil. He interacted with the passengers for their feedback and suggestions regarding improvement, he also interacted with the staff and enquired about the areas in which they are facing setback and suggested ideas to enhance their skill to provide better facilities to the passengers.
