GM/ER INSPECTED DIFFERENT AMENITIES & FACILITIES AT HOWRAH STATION
Kolkata, September 7, 2021:
Eastern Railway always accords top priority on providing quality service to the passengers. Shri Arun Arora, General Manager, Eastern Railway inspected different amenities & facilities at Howrah station complex today (7.9.2021) to inspect and examine scope of further improvement in respect of providing better quality services and amenitiesto the passengers.
Shri Arun Arora, GM/ER inspected Booking Counters, Upper Class Waiting Hall, Jan Aahaar, Food Plaza, platform cleanliness, seating arrangements, Digital Reservation Chart Display at platforms, Unreserved Ticketing Counters, IRCTC Sampath Rail Yatri Niwas and other passenger amenities at both Howrah Old & New Complexes. He also interacted with the passengers at Howrah station for getting direct feedback. GM expressed his satisfaction over the maintenance of the passenger amenities & facilities at Howrah station and advised all concerned to perform even better for more comfort of the passengers as there is always scope of improvement.
Today, GM/ER also interacted with divisional officers of Howrah divisionand instructed them to work on war footing in increasing non-fare revenues and surpassing the loading targetof Howrah division, i.e., 18.74 Million Ton for the F.Y. 2021-22. He has further reiterated to put special stress on 3 aspects of zero tolerance regardingsafety, avoiding departmentalism and financial & professional integrity of Railway officials.